If you receive an incorrect item that doesn’t match your order, please contact Plotwist customer support immediately. Provide your order number, a description of the wrong item received, and a photo if possible. Prompt reporting helps us correct the mistake quickly.
After verifying the error, we’ll send instructions for returning the incorrect item and arrange for the correct book to be sent to you at no extra charge. Your satisfaction is important to us, and we strive to resolve these issues efficiently to minimize any inconvenience.
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